Your management agreement will specify the commission revenue basis and exclusions. Cleaning, laundry, supplies, repairs and third-party charges are separate from management commission.
A strong start, or a fresh perspective
Once-off expertise. Individually quoted.
PACKAGE 1
Fixed once-off fee
New Listing Setup & Optimisation
Turn a guest-ready property into a well-presented listing, with the essentials in place from day one.
For owners outside Packages 4 and 5 who have lost a cleaner, are temporarily unable to clean themselves, or need backup at short notice. No full-management upgrade required.
The 20% applies to cleaning cost, not booking revenue. Subject to availability and quote acceptance. Laundry, purchased supplies and extra work are quoted separately where required. The owner is responsible for payment; guest cleaning fees can contribute.
CLEAR COSTS. PRACTICAL CHOICES.
The details that make a stay feel ready.
Cleaning and guest essentials are agreed separately, so your quote reflects what your property actually needs.
01 / CLEANING
Quoted for your property.
A separate guest-paid turnover cleaning fee is set after a property inspection. We consider size, rooms and bathrooms, clutter, linen requirements, turnaround time and overall cleaning needs.
Extra or deep cleaning is quoted separately and agreed with the owner.
Packages 4 and 5 already include coordination, so the Package 6 coordination fee does not apply.
02 / GUEST TOILETRIES
You choose who supplies.
A
Owner supplies
You purchase the toiletries. Replenishment from your stock is arranged with the turnover cleaning service.
B
Rissie’s supplies Additional fee
We purchase, stock and replenish. Your quote is based on expected occupancy and usage.
LET’S MAKE IT SIMPLE
From first conversation to your next guest.
01
Tell us about your property
Share its location, size, current arrangements and the support you need.
02
Agree on the right support
We discuss your package, inspect cleaning requirements where needed, and confirm your quote.
03
Put the plan in place
Agree responsibilities, access and the start date, so everyone knows what happens next.
A FEW USEFUL ANSWERS
Before we talk.
Is cleaning included in the management percentage?
No. Cleaning is quoted separately after inspection, with a separate guest-paid turnover fee. Packages 4 and 5 include cleaning coordination; the cleaning itself and other property expenses are separate.
Can I just book emergency cleaning?
Yes. Package 6 is available once-off or for a short period to owners outside Packages 4 and 5, including Remote Co-Hosting clients. You do not need to move to full management. Availability and your quotation must be confirmed first.
Which package is right for me?
Package 3 covers remote hosting support. Package 4 adds on-site guest management and coordination. Package 5 adds inspections, reporting and wider property oversight. Choose Package 1 for a new listing or Package 2 for an existing listing refresh. Package 6 provides temporary cleaning cover.
Do I need to supply guest toiletries?
You can provide your own stock, or choose Rissie’s purchasing, stocking and replenishment service for an additional quoted fee.
LET’S TALK ABOUT YOUR PROPERTY
A good stay starts with a conversation.
Tell Clarise what you need help with. We’ll work out the next step together.