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PACKAGE 6 · THE DETAILS

Emergency Cleaning & Temporary Cover

Practical backup when you lose a cleaner or temporarily cannot clean the property yourself. No full-management upgrade required.

A good fit for

Owners outside Packages 4 and 5, including Remote Co-Hosting clients, who need once-off or temporary cleaning cover.

Your package at a glance

Included in Package 65 services

Included in Package 6

Your temporary cleaning cover

01

Sourcing & scheduling an available cleaner

We look for an available cleaner and arrange the requested once-off or short-term cleaning dates after the quotation is accepted.

In practice

Find temporary cover while your usual cleaner is unavailable. A request is confirmed only once availability and the job details are agreed.

02

Arranging property access

We coordinate how the cleaner enters and secures the property using the access method agreed with you.

In practice

Arrange a key handover or agreed lockbox access. This covers cleaner access, not guest check-in.

03

Cleaning to an agreed turnover checklist

The cleaner follows a checklist agreed for your property and the quoted scope, preparing it for the next stay.

In practice

Cover the agreed bedrooms, bathrooms, kitchen and living areas. Deep cleaning, excessive mess, laundry or extra tasks are quoted separately where required.

04

Replenishing owner-supplied toiletries

Available toiletries from your supplied stock are placed in the agreed guest areas during the clean.

In practice

Refill hand soap or replace toilet paper using stock you have provided. Purchasing additional supplies is separately quoted.

05

Confirmation when cleaning is complete

We confirm when the scheduled cleaning work is reported complete and pass on any issues that need your attention.

In practice

Let you know the turnover is complete or flag a missing item. This is not the routine inspection service included in Package 5.

WORKING TOGETHER

What you take care of

  • Confirm the property details, cleaning requirements and required completion time.
  • Provide access and the agreed linen, stock or equipment arrangements.
  • Approve the quotation and pay for the service. Existing guest cleaning fees can contribute.
  • Continue handling bookings, guest check-in and maintenance.

CLEAR FROM THE START

Fees & separate costs

The coordination fee is 20% of the quoted cleaning cost, with a minimum of R150 per turnover. It is not a percentage of booking revenue. Laundry, purchased supplies, deep cleaning and extra work are separately quoted where required. All bookings are subject to availability and quote acceptance.

R800 cleaning

20% coordination = R160

R960 total
R500 cleaning

Minimum coordination = R150

R650 total

We confirm the scope, timings, access arrangements and approvals in your quotation or management agreement before work begins.

Does this sound like
the support you need?

Tell Clarise about your property and we’ll discuss the right arrangement.

Discuss Package 6 on WhatsApp

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